Get answers to all your questions you might have.
We will answer any questions you may have about our store right here. Directly contact us on - contact@geekman.in
FREQUENTLY ASKED QUESTIONS
At Geekman Unbox, we sell one-time used electronics products. Our tech-savvy team carefully tested and reviewed these items before making their way to our online store. Each product comes in its original box, complete with all accessories, the original purchase bill, and any existing warranty. We take pride in providing you with quality gadgets that have been thoroughly inspected to ensure they meet our high standards. Explore our store for a curated collection of tech goodies that combine affordability with reliability.
Geekman Unbox is on top of its game when it comes to shipping! You can expect your order to be shipped within one day. And hey, if you're an early bird and place your order before 12 pm, they'll even get it out on the same day. Now, that's what I call speedy service!
As soon as your product is shipped, you will receive the tracking link promptly. You can track everything on your account dashboard, and the tracking information will also be sent to your registered mobile number and email.
Sorry, but No
It depends on the pin code, but we use the country's best courier partners, and air packages are our top priority. In most cases, it takes around 3-4 days for the product to reach the customer.
If your payment failed and the order hasn't been confirmed, but your bank has deducted the payment, don't worry. Sometimes, banks hold the amount temporarily. The deducted amount should be automatically reversed to your account within 5-6 days. However, if the issue persists, please get in touch with our customer support for assistance.
You can cancel an order only if it has not been shipped. Once the product is shipped, cancellation, changes to shipping details, editing contact information, or refunds are not possible.
Sorry to say, but return or replacement is not possible. What if the product is defective? No, that's not possible because we carefully test every product before sending it out. If there's any issue, we don't ship it. If a problem arises later, don't worry. If you have the warranty and bill, you can seek assistance directly from the brand's customer center
We only use reputed courier services that are masters in handling e-commerce shipments. We also take great care in packaging the product to minimize the chances of damage. If the product doesn't reach you, don't worry. In such cases, we'll assist you fully. If you have the complete details and live tracking information of the package, you can easily seek help directly from the courier service provider